CHANGES IN ISO 9001:2015
By meeting the new standards’ requirements, companies can meet their clients’ expectations through consistent, and quality products or services while forging sustainable relationships with all relevant stakeholders.
ISO 9001:2015 REVISION OBJECTIVES
All ISO standards are reviewed every five years to establish if a revision is required to keep it current and relevant for the marketplace. ISO 9001:2015 is designed to respond to the latest trends and be compatible with other management systems such as ISO 14001. ISO 9001:2015standard has been restructured: chapter and subchapter titles, and order of clauses and paragraphs, have been thoroughly revised. These changes reflects a strategic choice that will gradually be applied to all Management System Standards (MSS) that would be ISO 9001:2015 Clausespublished by ISO.
Enhance an organization’s ability to satisfy its customers
Top Management to take accountability for the Management Systems’ effectiveness rather than just being responsible
Moving from just being ‘committed’ to demonstrate ‘Leadership’ thanks to the High Level Structure, ISO 9001:2015 can be easily integrated with other management systems (ISO 14001:2015, ISO 45001 ...)
Proactively identify and manage risks
Provide due consideration to the needs and expectations of all relevant interested parties
ISO 9001:2015 will better fit all types of companies due to simplified language and less directive requirements.
The creation of a knowledge-database will ensure the effective internal exchange of company-owned knowledge.
MAIN CHANGES IN ISO 9001:2015
The standard has been rewritten according to the HLS
Risk management becomes a fundation of the standard
A standard purposely open to the service industry
No more quality manual
Importance given to the context surrounding the certified organization and its stakeholders
Knowledge is a resource like any other